The Quality Policy of the Francois is to improve customer satisfaction by meeting and exceeding customer requirements with professional services and by ensuring continual improvement of the quality management system. At the present moment our Quality Objectives are as follow:

• On Time Delivery of ProductsTo Customers.

• To Supply Quality Products That Meet Customer Requirements.

• To Provide Services That Meet Customer Requirements.

Our Environmental, Health and Safety (EHS) Policy is to provide an environmentally responsible, healthy and safe workplace to employees and interested parties based on the following principles:

• Compliance with all applicable laws and other requirements

• Continually review and improve the EHS management system

• Communicate and consult with our employees and relevant external parties on safety and health matters

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Our focal point is our customers. By achieving the Integrated Management System comprising ISO 9001:2008, ISO 14001 and OHSAS 18001 standards, there is total organizational involvement in continually improving the quality of service, reducing risks and striving to exceed the standards and expectations set by our customers.

We are responsible for the Health and Safety of our people; the workplace where no one gets hurt and acting in an environmental responsible manner. Our risk-based approaches are set towards achieving best practices and world class excellence.