Customer Account Executive (Coordinator)

9th Mar 2020

Francois Marine and Offshore is seeking a Customer Account Executive (Coordinator).

Reporting to: Key Account Manager or Deputy Key Account Manager


  • Assist the Purchasing team to achieve the same working day response to customers
  • Assist in negotiating with suppliers for better terms and prices
  • Assist Key Account Manager / Customer Account Officer (Buyer) in the procurement of goods or services and ensure on time delivery by suppliers at the agreed price and to meet internal and external quality, safety and certification requirements
  • Assist in following up with any customers’ complaints and take corrective actions to prevent future occurrences
  • Review all purchasing documents and ensure accuracy and completeness within the allocated sphere of responsibility
  • Coordinate and communicate effectively with suppliers and internal divisions to meet customer’s delivery deadlines
  • Perform any other duties and responsibilities assigned by the line manager
  • Perform other responsibilities documented in the Quality, Environmental, Health and Safety (QEHS) Procedure and Manual

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